Tuft SoHo

"Either I had an occasional bad experience or the reviews are misleading. I paid 80$ for a 10 minutes haircut who looked pretty much nothing I've asked for! It was not bad, actually pretty ok, just not what I've asked. The lady that gave me the haircut also just spent quite some time on the phone which is absolutely unprofessional. At the end she asked me if I wanted some product, and when I said yes she literally just touched my hair with it and I had to fix it on my own. Sorry but what the hell? 80$ + tip ends up being a 100$ haircut, what are people paying for exactly?"

"I paid $80 for a haircut with Luis and unfortunately had a disappointing experience. I was initially unsure about how much length to take off the top, so I asked for a conservative trim. After the first cut, I realized I wanted it a bit shorter and mentioned that eyebrow length is usually a good reference point for me. At that point, Luis seemed visibly annoyed and responded, “That’s a lot shorter.” Without clarifying how much more I wanted off, he began cutting in a rushed and uneven manner. The result was one of the most uneven haircuts I’ve had, especially noticeable when I brush the hair straight down. It’s frustrating because it seemed like it was on track to be a decent haircut before that. Luis, I’d encourage you to confirm specifics with your clients before making significant changes, and to be a bit more patient. I hadn’t had a haircut in a while and wasn’t entirely sure what I needed—definitely didn’t mean to be difficult. But in the end, the cut didn’t meet expectations. Unfortunately, I probably won’t be returning."